Our Melbourne based Support team are available Monday to Friday, 9am to 5pm to provide guidance and answer all of your questions via email.
Email us: Click "Contact us" in the top right corner or email firstname.lastname@example.org
Frequently asked questions: Click here to search for answers
After sales support:
After Sales Support videos: Click here to watch our instructional videos
Warranty Support: Please email email@example.com and provide the following information in order for us to resolve your issue as quickly as possible;
- Order number or name the order was placed under
- Description of the issue
- Photo or video to assist us in establishing the cause of the issue and what's needed to rectify the situation.
- Photo of the batch number located on the bar above your basket if you require a replacement part.
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